Terms of sale

Draft, pending legal review. This page has been prepared as a starting point and must be checked by a qualified UK legal adviser before the site goes live. Items marked TBC still need real details.

1. About us

This website is operated by [UK COMPANY NAME] Ltd, trading as Prance-Lux, a company registered in [UK JURISDICTION TBC] with company number [COMPANY NO. TBC]. Registered office: [REGISTERED ADDRESS TBC]. VAT number: [VAT NO. TBC]. Email: info@prance-lux.co.uk.

2. Your order and our contract

When you place an order you will receive an email acknowledging it. Our acceptance of your order takes place when we email you to confirm dispatch, at which point a contract is formed between you and us.

3. Prices and payment

Prices are shown in pounds sterling and include VAT where applicable. Delivery charges are shown before you pay. Payment is taken by [PAYMENT PROVIDER TBC] when you place your order. If a price is clearly wrong we will contact you before accepting your order.

4. Delivery

We deliver to UK addresses. Delivery times and charges are set out on our shipping page. Unless we agree otherwise, we will deliver within 30 days of accepting your order.

5. Your right to cancel

You may cancel within 14 days of receiving the goods, as explained on our returns and cancellations page.

6. Faulty goods

We are under a legal duty to supply goods that are of satisfactory quality, fit for purpose and as described. Your rights under the Consumer Rights Act 2015 are not affected by these terms.

7. Safe use of tack

Please make sure tack is correctly fitted and checked before every ride. [TBC: safety wording to be reviewed]

8. Our liability

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We do not exclude liability where it would be unlawful to do so, including for death or personal injury caused by our negligence.

9. Law and disputes

These terms are governed by the law of England and Wales. You can bring proceedings in the courts of England and Wales, or in Scotland or Northern Ireland if you live there.

Last updated: [DATE TBC]