Draft, pending legal review. This page has been prepared as a starting point and must be checked by a qualified UK legal adviser before the site goes live. Items marked TBC still need real details.

Who we are

[UK COMPANY NAME] Ltd (company number [COMPANY NO. TBC], registered office [REGISTERED ADDRESS TBC]) trades as Prance-Lux and is the controller of your personal data. ICO registration number: [ICO REG. NO. TBC]. Contact us about privacy at info@prance-lux.co.uk.

What we collect

• Contact details you give us, such as your name, email address, phone number and delivery address.
• Order details, such as the products you buy and your order history.
• Messages you send us through our contact form or by email.
• Payment information is collected and processed by our payment provider, [PAYMENT PROVIDER TBC]; we do not see or store your full card details.
• Technical data such as your browser type and pages visited, only if you accept analytics cookies.

How we use it and our lawful bases

Purposes and lawful bases under UK GDPR

Purpose	Lawful basis
Processing and delivering your order	Performance of a contract
Answering your questions	Legitimate interests
Keeping tax and accounting records	Legal obligation
Sending marketing emails	Consent (you can withdraw at any time)
Analytics cookies	Consent

Who we share it with

We share data only with service providers who help us run the shop: our website host [TBC], payment provider [TBC], delivery partners [TBC] and email provider [TBC]. Some of these providers or our suppliers may process data outside the UK ([COUNTRIES TBC]); any such transfer will be protected by appropriate safeguards such as the UK International Data Transfer Agreement [TBC].

How long we keep it

We keep order and accounting records for [TBC: usually 6 years for tax purposes] and contact messages for [TBC].

Your rights

You have the right to access your data, have it corrected or erased, restrict or object to its use, move it to another provider, and withdraw consent at any time. Email info@prance-lux.co.uk to use any of these rights. We will reply within one month.

Complaints

If you are unhappy with how we use your data, please contact us first. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

Last updated: [DATE TBC]